FAQs
PRODUCTS AND FIT
HOW DO I FIND THE RIGHT SIZE?
Start with our Size Guide, then review the fit notes and garment measurements on the individual product page. If you are between sizes or would like more guidance, email us at contact@sometimesbeige.com.
HOW DO SOMETIMES BEIGE STYLES FIT?
Each silhouette is intentionally different. Some pieces are designed to fit close to the body, while others have a straight, relaxed, or oversized fit. You’ll find style-specific guidance under “The Fit” on each product page.
WHERE CAN I FIND GARMENT MEASUREMENTS?
Product-specific measurements are included in the Size Guide on each product page. Measurements are taken with the garment laid flat unless otherwise noted.
HOW SHOULD I CARE FOR MY PIECES?
Care instructions vary by fabric and construction. Please follow the instructions on the garment’s care label and product page to help your piece look its best for as long as possible.
WHERE ARE YOUR PIECES MADE?
Our pieces are designed, developed, and made in New York City in small quantities. Additional fabric and production details can be found on each product page.
WILL SOLD-OUT PIECES BE RESTOCKED?
Some Everydays may return, while pieces from The Edit are often produced in limited quantities. Select “Notify Me” on the product page to be the first to know about a restock.
WHY MIGHT COLORS LOOK SLIGHTLY DIFFERENT IN PERSON?
We make every effort to represent colors accurately. Slight variations may occur due to lighting, photography, fabric texture, and individual screen settings.
ORDERS
CAN I CHANGE OR CANCEL MY ORDER?
If you need to change or cancel an order, email contact@sometimesbeige.com as soon as possible with your order number. We’ll do our best to help, but changes and cancellations cannot be guaranteed once an order has been processed.
CAN I UPDATE MY SHIPPING ADDRESS?
Email contact@sometimesbeige.com as soon as possible with your order number and the correct address. We cannot guarantee address changes once an order has been processed or shipped.
CAN DISCOUNT CODES BE COMBINED?
Unless otherwise stated, only one discount code may be used per order. Discount codes cannot be applied to previous purchases.
WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED OR INCORRECT?
Please email contact@sometimesbeige.com as soon as possible with your order number and photographs of the item and packaging. We’ll make it right.
SHIPPING AND RETURNS
WHEN WILL MY ORDER SHIP?
Orders are typically processed and shipped within 1–3 business days. Standard U.S. delivery takes approximately 3–7 business days after dispatch. Processing and delivery times exclude weekends and holidays.
DO YOU OFFER FREE SHIPPING?
We offer complimentary standard U.S. shipping on orders of $200 or more. Expedited shipping options and rates are available at checkout.
DO YOU ACCEPT RETURNS OR EXCHANGES?
Eligible returns must be requested within 14 days of delivery. Exchanges are complimentary and subject to availability. Please visit our Shipping + Returns page for complete eligibility requirements, fees, and instructions.
ARE ANY ITEMS FINAL SALE?
Items marked “Final Sale” on the product page are not eligible for return or exchange. Promotional discounts do not make an item final sale unless specifically stated.
WHAT SHOULD I DO IF MY PACKAGE IS MARKED DELIVERED BUT HASN’T ARRIVED?
Occasionally, carriers mark packages as delivered before they arrive. Please allow 24 hours, check around the delivery location, and confirm the shipping address on your order. If the package still hasn’t appeared, contact the carrier and email us at contact@sometimesbeige.com so we can help.
SOMETIMES BEIGE
WHAT ARE THE EVERYDAYS?
The foundation. Everydays are timeless wardrobe staples designed to be worn often, styled differently, and returned to season after season.
WHAT IS THE EDIT?
The point of view. The Edit is a limited selection of seasonal colors, silhouettes, and statement pieces—considered for the moment, but designed to be worn beyond it.
WHAT IS THE WHOOPS EDIT?
The Whoops Edit features two core tee silhouettes produced in swapped fabrics. The Classic Fit Tee Alt Fabric is made in our soft Supima stretch blend, while the Babydoll Tee Alt Fabric is made in 100% Supima cotton. The same considered fits, just not in the fabrics originally planned—offered in limited quantities at a reduced price until sold out.
HOW OFTEN ARE NEW PIECES RELEASED?
We release new pieces thoughtfully rather than on a constant schedule. The Everydays collection will continue to grow over time, alongside limited-edition seasonal Edits. Join our email list or follow @sometimesbeige for first access.
Still have a question? Email us at contact@sometimesbeige.com.